Belmont Watches is committed to providing industry-leading pre-owned timepieces without compromise. Therefore, each watch purchased or serviced through Belmont Watches is covered by either an OEM warranty or by the Belmont Watches 1-Year Limited Warranty, unless otherwise described herein.* (Certain exclusions apply, including vintage watches)
Belmont Watches 1-Year Limited Service Warranty
If a problem arises with a warrantied product as a result of Belmont Watches work or parts provided by its technicians, and within the one-year (1 year) period following initial Belmont Watches services, Belmont will repair or replace any damaged parts and/or correct the repair execution at its sole discretion. Following a repair, the watch will be covered by the Belmont one-year (1) service warranty from the date of the timepiece’s documented in-person retrieval by the owner or shipment from offices of Belmont.
Restrictions and Conditions: What Is Not Covered Conditions apply to the Belmont Watches one-year (1) limited service warranty. The repair warranty does not cover parts that Belmont Watches did not service, basic services on quartz watches, water damage, shock damage, all abuse, or any handling that exceeds the limits of a timepiece’s intended use. Consequential and incidental damages are not recoverable under this warranty. Third-party performance of service, the opening of a product, or the addition of parts other than a strap or bracelet components will void the Belmont Watches one-year (1) limited warranty on pre-owned watches. At its sole discretion, Belmont Watches will determine its warranty's applicability to each timepiece for which a warranty claim is lodged.
Belmont warranties do not cover vintage watches. Due to the nature of vintage pieces, parts are not always available and cannot always be repaired.
The antique dealers of the world tend to agree that for something to be vintage, it needs to be 20 years old or older, though if it surpasses 100 years old, it becomes an antique.
Pre-Owned Watches Under Remaining OEM Warranty
In the event that the remaining OEM warranty on a purchased timepiece falls short of a one-year minimum warranty period as measured from the Date of Purchase, Belmont Watches assumes responsibility as the warranty provider for the period commencing at the conclusion of the OEM warranty and ending with the elapse of one year from the Date of Purchase.
When a warranty claim is recorded against a timepiece for which the remaining OEM warranty is in effect, Belmont Watches submits warranty claims to OEM authorities for evaluation and acceptance or rejection of such claims. The warranty terms and conditions, in the event of such claims, are those enumerated in the warranty terms and conditions for each applicable OEM. Watches returning from OEM service will be warranted under the terms and conditions of the OEM’s service warranty; the OEM service warranty then supersedes any expressed terms, conditions, and duration of our pre-owned warranty coverage.
In the event that a timepiece returns from OEM service and a component fails (e.g., a bracelet clasp fails following an OEM caliber adjustment) both outside the scope of the OEM service warranty and inside the span of the Belmont Watches one-year (1) pre-owned warranty, Belmont Watches may repair or replace this component at its sole discretion.
How to Obtain Service
Submit a claim below and our team will reach out. Watch service repair time can vary depending on the watch brand and the specific service matter. Usually, warranty service repairs require six to eight weeks. Once your watch is received and inspected by Belmont Watches you will be given an estimated repair time. When a watch service is completed, a shipping tracking number will be emailed to the owner.
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